What is the status of the new phones?
The migration to the Voice over Internet Protocol or VoIP phone system is now complete. To take advantage of all the features on your new phone, you may download a quick reference or user’s guide listed below.
ePhone Training
If you have special ePhone training needs, please contact VCU Telecommunications at ephones@vcu.edu or call 828-2227, press 2.
Printed Instructional Materials for download
- 4602 Quick Reference Guide
- 4602 Users Expanded Users Guide
- 4610 Quick Reference Guide
- 4620 Quick Reference Guide
- 4610 & 4620 Expanded ePhone Users Guide (rev. 09/26/07)
- 2402 Quick Reference Guide
- 2402 Expanded Users Guide
- 2410-20 Quick Reference Guide
- 2410 Expanded Users Guide
- 2420 Expanded Users Guide
- Voice Mail Quick Reference Guide
- Voice Mail Users Guide (rev. 05/16/07)
Online Tutorial
- AVAYA ePhone Interactive Users Guide (Flash Player required.)
- NON-FLASH Avaya site (Download the Flash Player from this site.)